Terms & Conditions
Last updated: October 2026 · Governed by UK Law
1. Direct Swap Model
Trade4Trade is a skills-bartering community. Trades are recorded as direct swaps — no credits, balances, or monetary value are tracked. The rules below govern how a swap is agreed, completed, and recorded.
Agreement
A swap begins when one user proposes an agreement describing what each side will provide. Both users must confirm the agreement to open the trade. Until both confirm, the swap is "Pending".
In Progress & Completion
Once both confirm, the swap moves to "In Progress". Each party marks their side as received when the other has delivered. When both have confirmed receipt, the swap is logged as "Completed" on both profiles.
Reporting a Problem
If someone doesn't hold up their end, either party can Report the swap. This flags it as "Disputed" and captures a short reason for the admin to review. Reporting does not automatically penalise anyone — it only logs the issue for review.
2. Reputation & Record-Keeping
Swap History
Completed swaps appear on each user's profile as a simple log of who they traded with and what was exchanged. The number of completed swaps forms part of your reputation on the platform.
Ratings
After a swap is completed, either party may leave a rating. Users have 7 days to dispute a rating. Trade4Trade acts as the final arbiter and reserves the right to strike ratings deemed retaliatory.
No Cash Value
Swaps are reciprocal exchanges of services only. Nothing on the platform represents cash, credit, or any financial instrument. Trade4Trade does not operate as a financial institution under UK law.
3. Subscriptions
Pause Policy
Users may pause their active subscription for a maximum of 3 months per calendar year.
Access During Pause
While a subscription is paused, users cannot propose or confirm new swap agreements. Existing agreements remain visible.
4. Stripe Identity Verification & UK GDPR
Verified-Only Access
No user may post or accept swap agreements until they have successfully completed Stripe Identity verification. Unverified accounts have read-only access to the platform.
Data Handling
Trade4Trade does not store biometric or identity document data. All identity verification is processed and stored exclusively by Stripe, Inc. in accordance with their own privacy policy. This limits Trade4Trade's liability under UK GDPR in the event of a data breach at the verification stage.
5. Liability & The Direct Contract
Platform Role
The agreement to exchange services is a private contract between the two users. Trade4Trade provides the matching, messaging, and swap-logging infrastructure only. We are not a party to any service agreement and accept no liability for personal injury, property damage, professional negligence, or financial loss resulting from a trade conducted via the platform.
User Indemnity
By using Trade4Trade, users agree to indemnify and hold harmless Trade4Trade, its directors, employees, and affiliates against any claim, loss, or legal action arising from services they provide through the platform — including but not limited to faulty workmanship, professional advice, or property damage.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By using Trade4Trade, you confirm you have read, understood, and agree to these Terms & Conditions. If you do not agree, you must not use the platform.